Personal Features

Payoneer

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0

Payoneer only offers money transfer solutions for freelancers and businesses. Therefore Payoneer receives a zero score for the Individual services category. If you need international money transfer services or solutions and you are not a freelancer or a business. You should click Compare Now in the top menu. Find the best companies for individuals that support your home and destination country.


Stripe

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Stripe is essentially a payments processing company that provides services for businesses of different sizes. It does not serve personal customers. However, you may register as a sole trader, a consultant or a freelancer.


It's a draw!

Both equally compare in the Personal Features category.

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Draw

Business Benefits

Payoneer

89

89

Payoneer specializes in providing international money transfer services for businesses, online sellers and freelancers. Payoneer offers international payment solutions for large and small businesses alike. AirBNB has partnered with Payoneer to service payments to their hosts. Small business and entrepreneurs leverage Payoneers Online Sellers integration to easily receive payments from Amazon, Wish and Shopee and many more. See a high level list of the services Payoneer offer below.

What Payoneer for business offers

  • Solutions for online sellers
  • Unique local multi-currency bank accounts
  • Mass payments
  • Prepaid Mastercard
  • Payment requests
  • Payoneer to Payoneer transfers
  • Accounting integration

What Payoneer for business doesn’t do

  • Currency hedging tools
  • Dedicated account managers for small transfers

Stripe

67

67

Stripe gives small, medium and large businesses from different countries multiple ways to accept payments. Businesses may also use Stripe money transfer services to make international payouts.
 

What Stripe offers businesses

  • Accept payments (one off and recurring).
  • Payment solutions for online and in-person retailers.
  • Automated payouts through Stripe money transfer service.
  • Billing solutions.
  • Virtual and physical cards.
  • Integration with online platforms such as Amazon, Shopify, Booking.com, Slack, Zoom and Grab.
  • Corporate cards (only in the US).
  • Accounting integration with Xero, QuickBooks and Bench.

What Stripe for business doesn’t offer

  • Account managers.
  • Unique multi-currency receiving accounts.

Payoneer wins!

Payoneer scores better in the Business Benefits category.

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Winner

Fees & Exchange Rates

Payoneer

42

42

Payoneer fees include transferring money out of Payoneer to local bank accounts, using their Mastercard to spend in foreign countries, and some additional fees. There are no fees for receiving money in to your Payoneer account.

Payoneer Fees

There are different fees for Payoneer services. Read the review of Payoneer to see a detailed breakdown of all the fees that can apply. Below is a short summary of the Payoneer fees.

Exchange rate margin fee - An exchange rate margin of up to 3% can apply in different circumstances such as withdrawing money and transferring balances between different currencies. You may negotiate better rates when carrying out large value transfers.

Payoneer Mastercard - Spending funds in the Payoneer account using the Payoneer Mastercard can have up to a 3.5% currency conversion fee.

Are there additional Payoneer fees?

Yes. You might need to pay fees when receiving and making payments. The Payoneer Prepaid Mastercard comes with an annual fee. 


Stripe

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25

Stripe fees and pricing

Stripe fees might vary based on the country from which you register. They also differ based on the types of services on offer. The corresponding tables highlight how Stripe pricing works for customers who register from the United States.
 

Stripe payment fees (for merchants)

Credit or debit cards2.9% + $0.30 per successful card charge.
International card paymentsCard payment fees + 1% + 1% (if currency conversion takes place).
Adaptive acceptance - reducing potential payment declines0.08% per successful card charge.
Local payment methodsDepends on payment method.
Instant payouts1%
Billing0.5%

Stripe processing fees for Terminal services

In-person card processing2.7% + $0.05 per successful card charge.
International paymentsCard processing fees + 1% + 1% (if currency conversion takes place).
Card readers

$59 for BBPOS Chipper 2X BT reader.

$299 for Verifone P400 reader.

Stripe card issuing fees

Card creation

$3 per physical card.

$0.10 per virtual card.

Card transactions

Waived for the first $500,000 in card transactions volume.

0.2% + $0.20 per transaction after the limit is crossed.

International payments1% + $0.30 + 1% (if currency conversion takes place).
Disputes$15 per lost dispute.

Stripe exchange rates

When Stripe converts currencies in payments or transfers, it applies daily mid-market rates it receives from its service providers, and charges an additional 1% fee for currency conversion.


Payoneer wins!

Payoneer scores better in the Fees and Exchange Rates category.

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Winner

Ease of Use

Payoneer

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64

What Payoneer does well

Sign up process - Fairly straightforward although completing the US tax form can be time consuming.

Payment options -  Bank account transfers, debit card, credit cards and Payoneer balances.

Mobile app - Available for iOS and Android. 
 

Where Payoneer could improve

Transfer speed - Up to 3 business days upon payment.

Phone transfers - Transfers can not be completed over the phone.

USA tax compliance form assistance - Completing the form as a non-US resident can be confusing. It would be of great help to provide more assistance for non-nationals to complete these forms.


Stripe

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61

Signing up - Signing up with Stripe is fairly straightforward, although account verification might take some time.

Stripe recurring payments - You can set up Stripe recurring payments with ease.

Payment methods - Accept payments via bank account transfers, credit cards, debit cards, checks, as well as various region-specific methods such as ACH credit, ACH direct debit, SEPA direct debit, Alipay, SOFORT, iDEAL and WeChat Pay. 

Stripe apps - The Stripe Payments and Stripe Dashboard apps are available for Apple and Android users.


Payoneer wins!

Payoneer scores better in the Ease of Use category.

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Winner

Support & Countries

Payoneer

88

88

What Payoneer does well

Supported destination countries and currencies - Payoneer supports transfers to more than 200 countries and territories, in over 150 currencies.

Customer support - Customer support is available via chat, email and over the phone.

Languages - Access to the Payoneer website comes in multiple languages.
 

Where Payoneer could improve

Send from countries - As of now, customers can use the Global Payment Service to send money from the United States, European Union, the United Kingdom, Japan, Australia, Canada and Mexico.

Customer Service - There is a growing number of negative customer reviews for Payoneer. These need to be addressed and communicated through review channels such as Trustpilot.


Stripe

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81

Supported registration countries - Businesses from over 40 countries can sign up to use Stripe's services. These include Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and United States.

Supported currencies - Stripe supports payments in more than 135 currencies.

Local acquiring - Stripe offers local acquiring of payments in over 35 countries.

International offices - Stripe has 14 global offices.

Customer support - Stripe provides customer support via chat, email and phone.


Payoneer wins!

Payoneer scores better in the Support and Countries category.

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Winner

Trust & Transparency

Payoneer

63

63

What Payoneer does well

  • Payoneer is fully regulated in different countries.
  • Two-factor authentication adds another layer of security to your Payoneer account.
  • High volume of repeat transfers implies high levels of trust.

Where Payoneer could improve

Exchange rate margin fee transparency - Payoneer’s exchange rates include margins of up to 3% in some cases.


Stripe

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32

Regulated - Stripe is regulated by relevant governing bodies of different countries.

Trustpilot - Stripe rates as Average on Trustpilot, getting 7.4 out of 10 with over 4,000 reviews. Poor customer service seems to be a common concern in the Stripe reviews. Some customers also highlight problems with Stripe imposing holds on payments.


Payoneer wins!

Payoneer scores better in the Trust and Transparency category.

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Winner

The Result

Winner ribbon iconWinner

 Payoneer

This is not much of a contest with Payoneer easily taking out all categories against Stripe.  With both not offering services for individuals, the gap in business services is quite dramatically in favour of Payoneer.  The only other category that was marginally close was Ease of Use making Payoneer the clear overall winner.