About the Author

Founder & author

Gavan started iCompareFX in 2014 after discovering the easiest way to wire money internationally was through a specialist provider and not the big banks. Working with global clients, he has become an expert in comparing money remittance companies. An ex-financial/IT nut turned entrepreneur, he reviews the best and cheapest providers available on the market.

Personal and business international money transfers

Multi-currency EasyFX travel card (in the UK, Guernsey and Jersey)

Advanced trading options (through VFX Financial)

EasyFX app

EasyFX travel card

Regulated by FCA

Payment options

Bank account transfers

Visa and Mastercard debit cards
 

Payout options

Bank account

EasyFX debit card

Transfer options

Online

EasyFX app
 

Regular transfers

Not available

Send money to

Send money to over 200 countries, in more than 60 currencies including:

GBP, EUR, EUR, CZK, DKK, HUF, ISK, EUR, NOK, PLN, EUR, EUR, SEK, CHF, BGN, EUR, LVL, TRY, RON, CAD, MXN, USD, KES, MUR, MAD, SCR, ZAR, TAD, HKD, INR, ILS, JPY, QAR, SAR, SGD, THB, TRY, AED, AUD, NZD, FJD

Customer service provided over the phone, via email, and via live chat.

Email - support@easyfx.com

Phone - Phone number location: https://www.easyfx.com/contact


Personal Features

33

EasyFX provides international money transfer services in over 60 currencies, to more than 200 countries. It also offers a multi-currency travel card.
 

What EasyFX offers

  • International money transfers.
  • EasyFX card.
  • Advanced trading options.

International money transfers - You can send money internationally by carrying out Spot Transfers. These use existing EasyFX exchange rates.

EasyFX card - You may top up the EasyFX One Card with multiple currencies, and use it across the world. It is available for residents of the UK, Guernsey and Jersey.

Advanced trading options - Orders and forwards provided through VFX Financial, it's parent organization.
 

What EasyFX does not offer

  • Cash pick up.
  • Account managers.
  • Regular transfers.

Business Benefits

44

EasyFX provides international money transfer services for businesses from different countries.
 

What EasyFX for business offers

  • International money transfers.
  • Multi-currency EasyFX travel card.
  • Currency hedging tools.

International money transfers - Use Spot Contracts to pay suppliers, employees or vendors.

Multi-currency EasyFX travel card - Get an unlimited number of travel cards for your employees. Top them up in multiple currencies.

Currency hedging tools - Turn to VFX Financial, the parent organization of EasyFX, and get access to currency hedging tools such as forward contracts and market orders.
 

What EasyFX for business doesn’t do

  • Multi-currency receiving accounts.
  • Access to currency specialists.
  • Solutions for online sellers.
  • Accounting integration.

Fees & Exchange Rates

12.5

EasyFX exchange rates

Easy FX applies margins/markups on existing mid-market exchange rates. This is typically less than or around 1%.
 

Other EasyFX travel card fees

Card dormancy fee - £2 per month (applied if card not used for 12 consecutive months)

Over the counter cash fee (international) - £4 plus 1% of transaction amount

Over the counter cash fee (domestic) - £4 plus 1% of transaction amount

Additional card fee - £6 per card
 

Are there additional EasyFX fees?

EasyFX card fees for personal customers (base currency GBP)

ATM (domestic)£1.5
ATM (international)Free
POS (domestic)£ 0.4
POS (international)Free

Ease of Use

64

What EasyFX does well

Payment/top up methods

You may add funds to your EasyFX card or pay for transfers via bank account transfers or GBP-denominated Visa and Mastercard debit cards.
 

Where EasyFX could improve

Sign up and verification

Some EasyFX reviews on the Apple App Store and Trustpilot highlight concerns about lengthy registration and verification processes.
 

Transfer speed

Transfers to most popular destinations take 2 - 3 business days. Transfers that involve exotic currencies can take longer.
 

Card limits

Maximum number of per day ATM withdrawals - 2

Maximum number of per day spends - 10

Maximum per day spend - €5,000

Maximum per year purchase - €15,000

Maximum per ATM withdrawal - €500

Maximum per day ATM withdrawal - €1,000

Maximum per year ATM withdrawal - €15,000

Minimum top up - £100

Maximum top up - £2,500 per month via debit card. You can add more funds via bank account transfers.
 

EasyFX app

EasyFX provides apps for Apple and Android. You can use the app to set up international money transfers and to manage your EasyFX travel card. However, a number of EasyFX reviews on Google Play Store and Apple App Store highlight problems with how the apps function.


Support & Countries

50

EasyFX Customer Service

Most customers of EasyFX have good things to say about the company, although you will find some negative reviews out there as well. On Trustpilot, the company gets an average score of 8.3 out of 10. The general consensus is that the company does well on the customer service front, but some users feel that its online interface can be better.

You may find answers to commonly asked questions through the support page of the EasyFX website. You can contact the company by sending an email using their online platform or by calling +44 (0) 20 7959 6995, Monday through Friday, 9am to 5:30pm.
 

What EasyFX does well

Supported destination countries and currencies - GBP, EUR, EUR, CZK, DKK, HUF, ISK, EUR, NOK, PLN, EUR, EUR, SEK, CHF, BGN, EUR, LVL, TRY, RON, CAD, MXN, USD, KES, MUR, MAD, SCR, ZAR, TAD, HKD, INR, ILS, JPY, QAR, SAR, SGD, THB, TRY, AED, AUD, NZD, FJD

Supported registration countries - You can sign up to use EasyFX money transfer services from most countries.

Supported currencies for EasyFX card top ups - AUD, GBP, CAD, DKK, EUR, HKD, JPY, NOK, NZD, PLN, SEK, USD and ZAR.
 

Where EasyFX could improve

Supported countries for EasyFX card - As of now, you can apply for the EasyFX One Card only if you live in the UK, Guernsey or Jersey.

Multilingual support - The EasyFX website/app and customer support is only in English.

Customer service - Provided via a UK-based phone number, live chat through the EasyFX app and social networking websites. However, when presenting as a new potential customer during the iCompareFX customer service review, we found them to be unresponsive to new customer queries.


Trust & Transparency

50

What EasyFX does well

Regulated - UK-based EasyFX is regulated by the Financial Conduct Authority (FCA).
 

Where EasyFX could improve

Trustpilot - EasyFX rates as Excellent on Trustpilot, scoring 8.6 out of 10 with around 600 reviews. However, the score does leave room for improvement, especially when compared with the competition. In addition, there are some negative customer reviews about facing problems with the EasyFX card.

Transparency in rates - The only way for customers to find out how much they pay as EasyFX exchange rate margins is to carry out their own research.

FAQs

Summary

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EasyFX is a UK-based international money transfer company that serves individuals and businesses from various countries. It also provides a multi-currency prepaid card in a few markets. EasyFX customers can seek currency hedging tools through its parent company, VFX Financial. 

Pros

  • International money transfers.
  • EasyFX One Card (available in the UK, Guernsey and Jersey).
  • Risk management tools (provided by VFX Financial).
  • EasyFX app for Apple and Android.

Cons

  • No cash pick up.
  • No multi-currency receiving accounts.
  • No regular transfers.
  • No personalized account management
  • No online seller solutions.
  • No accounting integration.