Personal Features

Revolut

50

50

Revolut provides digital banking and international money transfer services for personal customers from different countries.

What Revolut does

  • International money transfers.
  • Debit cards.
  • Unique multi-currency accounts.
  • Direct debits.
  • Receive money.
  • Budgeting tools.
  • Create Vaults to save money faster.
  • Access to cryptocurrencies.
  • Bill splitting.
  • Revolut Junior Account for children aged 12 to 17.

What Revolut doesn’t do

  • Personal account managers.
  • Hedging tools.
  • Cash pickup.

PayPal

33

33

PayPal provides different services for personal customers from a number of countries. However, the services on offer vary from one region to another.

What PayPal does

  • International money transfers.
  • Debit and prepaid cards.
  • PayPal Credit.
  • Links multiple payment methods to your account to shop online.
  • Digital wallet to hold funds in multiple currencies.

What PayPal doesn’t do

  • Dedicated account managers.
  • Risk management tools.
  • Cash pickup.

Revolut wins!

Revolut wins the category for individual features with a focus on international money transfers. Revolut offers FX optimized debit cards, multi-currency receiving accounts with banking details, and international money transfers to bank accounts. 
PayPal offers customers to use their PayPal account balance or linking card or bank account to pay for goods and services online. It means keeping a single location for payment details updates.

Revolut
Ribbon Icon
Winner

Business Benefits

Revolut

56

56

Businesses signing up with Revolut can receive multiple benefits.

What Revolut for business offers

  • International money transfers.
  • Unique multi-currency accounts.
  • Business debit cards.
  • Automated accounting with Xero, Freeagent and QuickBooks.
  • Integration with Zapier and Slack.

What Revolut for business doesn’t do

  • Account managers.
  • Solutions for online sellers.
  • Hedging tools.
  • Mass payments.

PayPal

56

56

PayPal provides a range of specialized services for businesses from different countries.

What PayPal for business offers

  • Make and accept international payments.
  • Solutions for online sellers.
  • Digital wallet to hold funds and transact in multiple currencies.
  • Payment gateway to accept card payments.
  • Accepts in-store payments with a card reader and a smartphone or tablet.
  • Easy accounting integration through APIs, SDKs, code samples and pre-integrated solutions.
  • Risk management through fraud and seller protection.
  • Mass payments.

What PayPal for business doesn’t do

  • Account managers.
  • Currency hedging tools.

It's a draw!

With regard to business services for global business payments and funds receipts both are matched. 

Again showing that we are comparing different businesses entirely, PayPal has a merchant banking solution, for customers to pay for goods and services globally using their PayPal account as described in Individual features category. Online merchants can receive foreign currency payments and then hold them in the PayPal digital wallet for withdrawal to their business bank account.

Revolut offers business banking, FX optimised travel debit cards and accounting integration.

Each company performs a different function for a business.

It's a draw!
Ribbon Icon
Draw

Fees & Exchange Rates

Revolut

13

13

When you use your Revolut card to make international transactions, you benefit by getting existing interbank rates. Revolut fees depend on the type of account you open and where you live.

Subscription fees

RegionAccount typeMonthly subscription fee
The USStandard$0
Premium$9.99
Metal$16.99
The UKStandard£0
Premium£6.99 
Metal£12.99

Other fees for US customers

Fees for ATM withdrawals

Account typeFees
StandardNo fee up to $300 per month, then a 2% fee applies.
PremiumNo fee up to $600 per month, then a 2% fee applies.
MetalNo fee up to $1,200 per month, then a 2% fee applies.

Fees for international money transfers

Account typeFees
StandardNo fee up to $6,500 per month, then an exchange rate margin applies.
PremiumUnlimited free transfers.
MetalUnlimited free transfers.

Revolut exchange rates

Revolut provides interbank exchange rates when processing international money transfers involving major currencies, provided they fall within a customer's monthly allowance limit. Transfers that involve THB (Thailand) and UAH Ukraine) come with markups, as do cryptocurrency exchanges. The markup depends on the type of account you hold.

Fees for foreign exchange outside market hours

 High-frequency Standard customersPremium customersMetal customers
Major currencies0.5%0.5%0.5%
THB and UAH1.5%2%2%
Cryptocurrencies3%1.5%1.5%

Fees for receiving money

You don't have to pay any fees to receive money into your Revolut multi-currency accounts. However, the sender might need to pay intermediary bank fees. For example, a sender transferring EUR from Ireland into your EUR-denominated account in the UK might still need to pay intermediary bank fees. This is because the multi-currency accounts offered by Revolut are physically located in the UK.


PayPal

0

0

PayPal fees vary based on where you live and the services on offer.

Fees for sending money within the US

Payment methodFees
PayPal Cash, PayPal Cash Plus or a linked bank account $0
Credit card, debit card or PayPal Credit2.9% of the transfer amount, plus a fixed fee

Fees for sending money overseas

Payment methodTransaction feesFunding fees
PayPal Cash, PayPal Cash Plus or a linked bank account 5% of the transfer amount (minimum of $0.99 and maximum of $4.99)$0
Credit card, debit card or PayPal Credit.5% of the transfer amount (minimum of $0.99 and maximum of $4.99)2.9% of the transfer amount plus a fixed fee

Fees for selling

Mode of sellingFees
Selling in the US2.9% plus $0.30 per transaction
Selling internationally4.4% plus a fixed fee based on the currency received
PayPal Here card reader2.7% for card swipes, or 3.5% plus $0.15 for manually entered transactions

PayPal exchange rates

PayPal adds a margin of up to 3% on existing mid-market rates when carrying out currency conversion. Combined with the fees you need to pay, the cost of sending money overseas through PayPal becomes rather prohibitive.


Revolut wins!

Both Revolut and PayPal are expensive for payments or repatriating revenue internationally. Revolut has a no fee threshold that once you go over, the exchange rate margins increase. You can increase your fee free monthly thresholds by paying higher account fees per month. 

PayPal has very poor exchange rates on offer and high payment gateway fees.

Revolut
Ribbon Icon
Winner

Ease of Use

Revolut

71

71

What Revolut does well

Sign up process - Create a new account with ease by using the Revolut app.

Payment options - Bank account transfers, debit cards and credit cards..

Apple Pay and Google Pay - Link your Revolut account to Apple Pay or Google Pay to make fast and easy payments.

Mobile app - Available for iOS and Android.
 

Where Revolut could improve

Website access - Customers can not use the Revolut website to access their accounts or send money. They need to use the Revolut app.


PayPal

68

68

What PayPal does well

Sign up - Signing up takes little time, and you may do so by using the PayPal website or app.

Payment options - You can fund your account and transfers in different ways such as bank transfers, debit cards and credit cards.

PayPal app - The PayPal app is available for iOS and Android.
 

Where PayPal could improve

Phone transfers - PayPal customers can not send money over the phone.


It's a draw!

Revolut and PayPal are very easy to register with with intuitive solutions and dashboards. 

Revolut
Ribbon Icon
Winner

Support & Countries

Revolut

50

50

What Revolut does well

Supported currencies for transfers - Use Revolut to send money in 28 currencies.

Customer support - Local phone support in different countries and 24/7 chat support.
 

Where Revolut could improve

Supported registration countries - Revolut can improve by increasing the number of registration countries outside of Europe.


PayPal

88

88

What PayPal does well

Supported countries - PayPal provides its services in more than 200 countries and territories.

Multilingual website - You can use the PayPal website in different languages.
 

Where PayPal could improve

Local phone support - PayPal could do better by providing local phone support in countries with large customer bases.


PayPal wins!

PayPal is superior with regards to countries' support. PayPal’s network is vast. Countries not supported by PayPal are supported by another PayPal company called Xoom.

Revolut’s customer countries and currencies supported are less than PayPal’s but their FX optimised debit card can be used anywhere Visa or Mastercard is supported.

PayPal
Ribbon Icon
Winner

Trust & Transparency

Revolut

44

44

What Revolut does well

  • Revolut is licensed to provide services in the US, the UK, the European Union, Australia and Singapore.
  • Fingerprint identification.
  • Rating of Excellent on Trustpilot.

Where Revolut could improve

Addressing customer complaints - Some Revolut reviews on Trustpilot mention customers' accounts being locked and their money going missing. Quick resolution of such complaints would work well in increasing trust levels.


PayPal

32

32

What PayPal does well

  • PayPal is licensed to provide its services in all the regions in which it operates.
  • Dispute resolution and purchase protection for buyers.

Where PayPal could improve

Customer rating - PayPal gets a rating of Bad on Trustpilot. Several PayPal reviews written by customers highlight the company's poor customer service. None of the recent reviews have been answered by PayPal.

Exchange rate transparency - The non-transparent exchange rate margin leaves many customers wondering about the true cost of their transfers.


Revolut wins!

Revolut’s customer reviews and TrustPilot rating is Excellent. There are a few problems to work with, but mainly they are good. However, PayPal has poor reviews and difficult customer service as reported by real customers.

Revolut
Ribbon Icon
Winner

The Result

Winner ribbon iconWinner

 Revolut

In summary, Revolut is better than PayPal for international money transfers and travel money. As long as you keep below the account’s tier fee free threshold, Revolut is a great choice. 
PayPal’s merchant solution makes it easy for online merchants to charge for their services. PayPal’s benefits to the individual is to keep payment details hidden and protected from online fraud. Revolut is a digital bank optimized for FX. PayPal is not.

FAQs

Can I withdraw money from PayPal to Revolut?

Yes. You can withdraw money from PayPal to Revolut within the UK. Australia is not supported. PayPal verifies your bank account through microdeposits that depend on Direct Debit. Revolut Australia does not give their Australian customers local banking details.