What CurrencyFair does well
Supported destination currencies - 21 currencies. AED, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, ILS, INR, NOK, NZD, PHP, PLN, SEK, SGD, THB, USD, ZAR.
International presence - CurrencyFair local offices can be found in Ireland, UK, Singapore, Hong Kong and Australia.
Customer support - CurrencyFair’s customer support is very good. Local offices in Ireland and Australia provide 24/5 support.
Foreign language support - CurrencyFair’s website is available in English, French and German.
Where CurrencyFair could improve
USA support - No support for US residents.
Local settlement accounts - Not all currencies support local bank transfer payments to CurrencyFair. This can mean higher fees by intermediary banks. (Read more in the CurrencyFair fees section).
CurrencyFair payment bank accounts - These have changed with some frequency. This can cause customer confusion and time while funds are paid to the wrong banks.
WorldRemit supported countries
WorldRemit has an impressive list of supported countries.
- Mobile Money - 23 countries
- Cash pick up - 80 countries
- Bank transfer - 150 countries
- Bill payment - Selected countries
- Phone support - Multiple languages
- Multilingual website
- Local settlement accounts in dozens of countries.
There are reports on TrustPilot and through its mobile app reviews of poor wait times to talk to a customer service representative.