What CurrencyFair does well
Supported destination currencies - 21 currencies. AED, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, ILS, INR, NOK, NZD, PHP, PLN, SEK, SGD, THB, USD, ZAR.
International presence - CurrencyFair local offices can be found in Ireland, UK, Singapore, Hong Kong and Australia.
Customer support - CurrencyFair’s customer support is very good. Local offices in Ireland and Australia provide 24/5 support.
Foreign language support - CurrencyFair’s website is available in English, French and German.
Where CurrencyFair could improve
USA support - No support for US residents.
Local settlement accounts - Not all currencies support local bank transfer payments to CurrencyFair. This can mean higher fees by intermediary banks. (Read more in the CurrencyFair fees section).
CurrencyFair payment bank accounts - These have changed with some frequency. This can cause customer confusion and time while funds are paid to the wrong banks.
What OFX does well
Supported destination countries - OFX supports over 55 currencies and many more exotic currencies.
Global presence - OFX has seven global offices in Australia, New Zealand, Singapore, Hong Kong, United States, Canada and the UK.
Customer support - Customer support is available locally in the global offices, over the phone and via email.
Where OFX could improve
Languages - Customer service and their website is in English only.
Customer sign up countries - Currently OFX supports customer registration from USA, Canada, UK, Europe, Singapore, Hong Kong, Australia and New Zealand.
OFX scores better in the Support and Countries category.