Which scores better when comparing OFX vs WorldFirst? See how each provider scores and who wins when comparing their services, fees, supported countries and customer service.
OFX
Overall score:
87
87
WorldFirst
Overall score:
84
84
Personal Features
Business Benefits
Fees & Exchange Rates
Ease of Use
Support & Countries
Trust & Transparency
59
59
OFX offers international money transfer solutions for individuals specialising in international bank transfers.
50
50
WorldFirst offers international money transfer services for individuals. They also offer tools for business clients.
89
89
Where OFX really shines is their business solutions and partnerships. Global businesses small and large can take advantage of their variety of solutions to work with global customers and suppliers. Most importantly they help manage currency risk.
89
89
WorldFirst has an excellent offering for business and promotes partnerships with businesses operating in a global environment. There are solutions for online sellers, import / export and global human resources payments.
Through the WorldFirst World Account you can leverage unique banking details in 10 different currencies and reduce costs on receiving money from customers and paying suppliers. Local banking details are available in GBP, EUR, USD, CAD, CNH, HKD, JPY, NZD, SGD and AUD.
Both equally compare in the Business Benefits category.
83
83
Exchange rate margin fee - OFX offered exchange rate includes a fee of 0.5% and 0.7%. This is low and competitive.
By calling an OFX Expert and discussing your money transfer needs, it may be possible to arrange better pricing. In particular for larger sums and large yearly volume trades.
Yes. When sending under CA$10,000 or AUD$10,000, there is an additional fee of $15.
OFX offers customers referred by iCompareFX a low exchange rate margin fee of 0.4%. This is an outstanding offer and is sure to lower all your money transfer costs which means more money being transferred.
79
79
WorldFirst has a super simple fee structure for international money transfers. The WorldFirst fees are additional to the real exchange rate.
WorldFirst World Account fees also have the same simple fee structure and fees only apply when withdrawing funds from virtual multi-currency accounts.
| Annual Transfer Amount | £0 - £500K | £500K - £5M | £5M+ |
| WorldFirst Fees | 0.60% | 0.35% | 0.25% |
WorldFirst Australia has introduced (March 2021) new fees for small currency conversion amounts of less that AUD$10,000. These fees can make it prohibitive for small businesses to conduct day to day business payments.
| WorldFirst Australia fixed fee for FX | Fee |
| < $2,000 | $20 |
| $2,000 - $10,000 | $10 |
| $10,000 + | $0 |
71
71
Sign up process - Fast and intuitive.
ID verification - If requested, ID verification is generally your drivers license ID number and a quick phone call to discuss your money transfer requirements.
Transfer speed - 1 - 2 business days upon payment.
Mobile App - To initiate money transfers. Current and historical exchange rates are also available.
Payment options - There are limited payments available other than local bank transfers.
Minimum transfer amount - The minimum transfer amount is US$1,000, AU$250, CA$250, £100, €250.
57
57
WorldFirst account creation and registration is simple and straightforward. Unfortunately there is room for improvement in some areas:
ID verification - This can be slower outside of the UK taking up to 24 hours.
Payment options - Basic by only supporting bank transfer payment options.
Mobile apps - The World Account uses a different mobile app than their international money transfer app. This can be cumbersome for account management.
Minimum transfer amount - This is quite high for individuals at $2000 / £1000. There is, however, no minimum for business clients.
81
81
Supported destination countries - OFX supports over 55 currencies and many more exotic currencies.
Global presence - OFX has seven global offices in Australia, New Zealand, Singapore, Hong Kong, United States, Canada and the UK.
Customer support - Customer support is available locally in the global offices, over the phone and via email.
Languages - Customer service and their website is in English only.
Customer sign up countries - Currently OFX supports customer registration from USA, Canada, UK, Europe, Singapore, Hong Kong, Australia and New Zealand.
56
56
Unfortunately, USA residents are not eligible to create a WorldFirst account. This is a major let down for WorldFirst supported countries. This point has impacted the WorldFirst supported countries iCompareFX score.
69
69
Exchange rate margin fee transparency - OFX’s offered exchange rates include margin fees. While the exchange rate margin fee is low, it would be beneficial for current and future customers to clearly understand the fees. This would improve customer satisfaction of their money transfer service.
94
94
WinnerThis is certainly a battle of champions with OFX narrowly nudging out WorldFirst but both receiving very impressive scores. Except for a draw across the Business Benefits section and WorldFirst's impressive Trust and Transparency score, OFX gets over the line on all the other indicators.
