Personal Features

XE Money Transfer

33

33

XE Money Transfer serves personal customers from a number of countries, giving them easy means to send money to more than 170 countries.

What XE Money Transfer does

  • International money transfers
  • Forward contracts
  • Market orders
  • Regular transfers

What XE Money Transfer doesn’t do

  • Personal account managers for low volume transfers
  • Cash pickup
  • Unique local multi-currency accounts
  • Digital wallets
  • FX optimized travel card

Moneycorp

75

75

Moneycorp lets you sign up as a personal customer from most countries.
 

What Moneycorp does

  • International money transfers.
  • Forward contracts and market orders.
  • Regular transfers.
  • Account managers.
  • Moneycorp travel card for UK residents.
  • Moneycorp travel money for UK residents.

What Moneycorp doesn’t do

  • Cash pick up.

Moneycorp

MoneyCorp wins!

MoneyCorp scores better in the Personal Features category.

Ribbon Icon
Winner

Business Benefits

XE Money Transfer

56

56

XE Money Transfer gives business clients the option to choose from varied services.

What XE Money Transfer for business offers

  • Mass payments
  • Payments UPI for receiving online payments
  • Forward contracts
  • Market orders
  • Account managers

What XE Money Transfer for business doesn’t do

  • Business travel card
  • Multi-currency receiving accounts
  • Digital wallets
  • Solutions for online sellers
  • Accounting integration

Moneycorp

78

78

Moneycorp provides specialized solutions for businesses from several countries and for online sellers from the UK.
 

What Moneycorp business account offers

  • International money transfers.
  • Business account managers.
  • Risk management tools.
  • Online seller solutions (through the UK website).
  • Bulk payments.

What Moneycorp business account doesn’t offer

  • Business travel cards.
  • Integration with popular accounting software

Moneycorp

XE Money Transfer wins!

XE Money Transfer scores better in the Business Benefits category.

Ribbon Icon
Winner

Fees & Exchange Rates

XE Money Transfer

46

46

XE Money Transfer fees

Personal customers pay no transfer fees when sending money through XE Money Transfer.
 

Are there additional XE Money Transfer fees?

Yes, these come in the form of the exchange rate margin that XE Money Transfer applies on existing mid-market rates.


Moneycorp

29

29

Moneycorp fees

Moneycorp fees depend on where you live and the desired transfer speed. Moneycorp provides fee-free transfers in some markets.
 

Moneycorp exchange rates

The exchange rate margin that Moneycorp applies depends on the transfer amount. Moneycorp does not notify you of the margin it applies - it only informs you of the exchange rate that will apply on your transfer.


XE Money Transfer

XE Money Transfer wins!

XE Money Transfer scores better in the Fees and Exchange Rates category.

Ribbon Icon
Winner

Ease of Use

XE Money Transfer

79

79

What XE Money Transfer does well

Sign up process - Register online or over the phone, by providing some basic information.

Payment options - Bank account transfers, debit cards and credit cards.

Phone transfers - Initiate transfers over the phone.

Speed - Most transfers process within 1 - 2 business days.

Mobile app - Available for iOS and Android. 
 

Where XE Money Transfer could improve

ID verification - This process can take 1- 4 business days.


Moneycorp

68

68

What Moneycorp does well

Phone transfers - Initiate transfers by speaking with your dedicated account manager over the phone.

Payment options - Accepts payments via bank account transfers, debit cards and Moneycorp account balances.

Express transfers - You may carry out Express transfers that can go through on the same day, depending on where you live.
 

Where Moneycorp could improve

Signing up - Signing up online or over the phone, followed by account verification, can be made quicker and simpler.

Transfer speed - Most transfers take 2 - 3 business days. Some transfers can take even longer.

Moneycorp app - While Moneycorp has apps for Android or Apple, some customer reviews on Apple App Store and Google Play Store highlight concerns about their usability.


XE Money Transfer

XE Money Transfer wins!

XE Money Transfer scores better in the Ease of Use category.

Ribbon Icon
Winner

Support & Countries

XE Money Transfer

81

81

What XE Money Transfer does well

Supported destination countries and currencies - XE Money Transfer supports transfers to over 170 countries, in over 60 currencies.

Customer support - Customer support is available via email and over the phone, in English, French and Spanish.
 

Where XE Money Transfer could improve

Website languages - You can use the XE Money Transfer website only in English.


Moneycorp

81

81

What Moneycorp does well

Supported registration countries - Moneycorp accepts customers from most countries.

Supported destination countries and currencies - Send money online to more than 190 countries, in 33 currencies. More currencies are supported over the phone.

Moneycorp travel card currencies - GBP, EUR, USD, CAD, AUD, NZD, ZAR, CHF, TRY and AED.

Moneycorp customer service - Provided via email and over the phone.
 

Where Moneycorp could improve

Languages - While access to the Moneycorp website comes in English and a few European languages, customers might benefit by the addition of more languages.


It's a draw!

MoneyCorp wins!

MoneyCorp scores better in the Support and Countries category.

Ribbon Icon
Draw

Trust & Transparency

XE Money Transfer

69

69

What XE Money Transfer does well

  • XE Money Transfer is fully regulated in different countries.
  • Rates as Excellent on Trustpilot.

Where XE Money Transfer could improve

Exchange rate margin transparency - XE Money Transfer’s exchange rates include margins that customers find out only after confirming their transfers.


Moneycorp

56

56

What Moneycorp does well

Regulated - Moneycorp is regulated by licensing bodies of different countries.

Safety of funds - Holds client money in segregated bank accounts.

Well rated business services - iCompareFX has consistently received positive feedback about Moneycorp's business services.
 

Where Moneycorp could improve

Transparency in rates - Moneycorp can work in increasing trust among its customers by making its exchange rate margins completely transparent.

Customer support - While Moneycorp rates as Excellent on Trustpilot, there's still room for improvement, especially when it comes to its customer service.


XE Money Transfer

XE Money Transfer wins!

XE Money Transfer scores better in the Trust and Transparency category.

Ribbon Icon
Winner

The Result

Winner ribbon iconWinner

 Moneycorp

XE and MoneyCorp score closely across all the categories but XE takes the win.  While MoneyCorp wins for Personal Features and Support and Countries, XE takes the remaining sections especially with its trust and transparency and more competitive fees and exchange rates.