Personal Features

XE Money Transfer

33

33

XE Money Transfer serves personal customers from a number of countries, giving them easy means to send money to more than 170 countries.

What XE Money Transfer does

  • International money transfers
  • Forward contracts
  • Market orders
  • Regular transfers

What XE Money Transfer doesn’t do

  • Personal account managers for low volume transfers
  • Cash pickup
  • Unique local multi-currency accounts
  • Digital wallets
  • FX optimized travel card

Azimo

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33

Azimo gives individuals and businesses from across the EEA easy access to international money transfers.

What Azimo offers

  • International money transfers
  • Cash pick ups
  • Mobile wallet and mobile airtime top ups
  • Home delivery (only in the Philippines)
  • Payments to AliPay in China

What Azimo doesn’t offer

  • Account managers
  • Regular transfers
  • Travel cards
  • Currency hedging tools
  • Unique local multi-currency accounts
  • Digital wallets

It’s a draw!

Both equally compare in the Personal Features category.

It's a draw!
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Draw

Business Benefits

XE Money Transfer

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67

XE Money Transfer gives business clients the option to choose from varied services.

What XE Money Transfer for business offers

  • Mass payments
  • Payments UPI for receiving online payments
  • Forward contracts
  • Market orders
  • Account managers

What XE Money Transfer for business doesn’t do

  • Business travel card
  • Multi-currency receiving accounts
  • Digital wallets
  • Solutions for online sellers
  • Accounting integration

Azimo

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11

Azimo's services for business clients are limited to basic money transfer services. 

What Azimo for business offers 

  • International money transfers
  • Repeat transfers
  • Better rates for transfers over £1,000

What Azimo for business doesn't do

  • Business specialists
  • FX-optimized travel cards
  • Currency hedging tools
  • Digital wallets
  • Unique local multi-currency receiving accounts
  • Solutions for online sellers
  • Accounting integration

XE Money Transfer wins!

XE Money Transfer scores better in the Business Benefits category.

XE Money Transfer
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Winner

Fees & Exchange Rates

XE Money Transfer

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46

XE Money Transfer fees

Personal customers pay no transfer fees when sending money through XE Money Transfer.
 

Are there additional XE Money Transfer fees?

Yes, these come in the form of the exchange rate margin that XE Money Transfer applies on existing mid-market rates.


Azimo

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4

Transfer fees - The Azimo transfer fee varies depending on the currencies involved, the mode of payment, the transfer method and the transfer amount. Additional fees are approximately €12 (or currency equivalent).

Cash pick up fees - Sending money to an Azimo cash pick up location is typically more expensive than transferring it to a bank account.

Credit / debit card payment fees - Payments made via bank transfers tend to be more affordable than credit/debit card payments.

Fee-free transfers - New personal customers get two fee-free transfers, and the number increases to five for new business customers.

Exchange rate margin - Azimo applies a margin on existing mid-market exchange rates, which can be between 1.5% and 2.25% depending on the currencies being traded.


XE Money Transfer wins!

XE Money Transfer scores better in the Fees and Exchange Rates category.

XE Money Transfer
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Winner

Ease of Use

XE Money Transfer

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79

What XE Money Transfer does well

Sign up process - Register online or over the phone, by providing some basic information.

Payment options - Bank account transfers, debit cards and credit cards.

Phone transfers - Initiate transfers over the phone.

Speed - Most transfers process within 1 - 2 business days.

Mobile app - Available for iOS and Android. 
 

Where XE Money Transfer could improve

ID verification - This process can take 1- 4 business days.


Azimo

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61

Signing up - Register using the Azimo app or website.

Payment options -  Bank account transfers, debit cards, credit cards, SOFORT and iDEAL.

Speed - Up to 2 business days, although it can be more in some instances.

Multilingual website - Use the Azimo website in different European languages.

Mobile apps - Available for iOS and Android.


XE Money Transfer wins!

XE Money Transfer scores better in the Ease of Use category.

XE Money Transfer
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Winner

Support & Countries

XE Money Transfer

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56

What XE Money Transfer does well

Supported destination countries and currencies - XE Money Transfer supports transfers to over 170 countries, in over 60 currencies.

Customer support - Customer support is available via email and over the phone, in English, French and Spanish.
 

Where XE Money Transfer could improve

Website languages - You can use the XE Money Transfer website only in English.


Azimo

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94

Supported payment currencies - GBP, EUR, SEK, NOK, DKK, CHF and PLN.

Supported destination currencies - Carries out transfers in more than 60 currencies.

Customer support - Multilingual support provided via email and chat.


Azimo wins!

Azimo scores better in the Support and Countries category.

Azimo
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Winner

Trust & Transparency

XE Money Transfer

94

94

What XE Money Transfer does well

  • XE Money Transfer is fully regulated in different countries.
  • Rates as Excellent on Trustpilot.

Where XE Money Transfer could improve

Exchange rate margin transparency - XE Money Transfer’s exchange rates include margins that customers find out only after confirming their transfers.


Azimo

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63

Regulation - Regulated by financial regulatory bodies in the UK and the Netherlands.

Customer service - Gets a rating of Excellent on Trustpilot. However, there are reviews by customers that complain about not getting adequate customer care.

Exchange rate transparency - Azimo does not have a transparent fee structure. The margin on existing exchange rates can exceed 2% for some currencies.


XE Money Transfer wins!

XE Money Transfer scores better in the Trust and Transparency category.

XE Money Transfer
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Winner

The Result

Winner ribbon iconWinner

 XE Money Transfer

Despite drawing with Azimo in the personal services areas, XE wins across most of the other sections.  The clear standouts for XE are its business offerings and fees and exchange rates.