Destination countries - Remitly specialises in sending to South American, Asian and African countries. Sending to more popular countries like the UK, USA and Canada is not supported.
Language support - Remilty supports 11 languages. They have local settlement accounts for sending funds to Remitly freely and easily in Singapore, Australia, Europe, UK and the USA.
Customer service - Customer support can be contacted by their website’s online chat service. Phone support is also available but only in English and Spanish between 3:00 a.m. to 7:00 p.m. PT.
Supported payment currencies - Xoom lets customers send money from more than 70 countries.It accepts payments in USD, CAD, EUR and GBP.
Supported destination currencies - Xoom lets you send money to around 130 countries, in around 80 currencies.
Supported countries for bill payments - Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Nicargua and Vietnam.
Multilingual customer support - Customers get multilingual customer support. Languages include English, French, Spanish, Italian, German, Filipino, Chinese and Arabic.
Foreign language website access - Xoom's website is available in a number of languages such as French, Spanish, Italian, German, Portuguese, Polish, Arabic, Filipino, Chinese and Vietnamese.
Remitly wins only by a small percentage. Xoom offers more destination countries to send money. Remitly has more options to communicate with customer support. Xoom’s customer reviews show that Xoom has some issues with customer communication and issue resolution.