Personal Features

XendPay

25

XendPay provides money transfer services for personal customers from several countries.

What XendPay does

  • International money transfers.
  • Mobile wallet top ups (in some countries).
  • Low minimum transfer amount.

What XendPay doesn’t do

  • Regular transfers.
  • Travel debit cards.
  • Mobile wallets.
  • Cash pick up.
  • Account managers.

TransferWise

50

TransferWise provides a simple easy to use international money transfer service with digital wallet capabilities. Their digital wallet, or Borderless account also gives the individual local banking details in 6+ currencies including, EUR, SGD, NZD, USD, GBP and AUD. Their TransferWise Borderless debit card backs on to their Borderless digital wallet allowing you to spend directly out of your multi-currency account balances.

What TransferWise offers individuals

  • International money transfers
  • Borderless multi-currency receiving accounts
  • Borderless Debit Card - FX optimised debit card
  • Android and Apple apps
  • Send money to email address

What TransferWise does not offer individuals

  • Personal account management
  • Regular transfers
  • Cash pick up or international bill payments

TransferWise wins!

TransferWise scores better in the Personal Features category.

TransferWise
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Winner

Business Benefits

XendPay

11

XendPay's services for business clients are quite basic.

What XendPay business account offers

  • International money transfers.

What XendPay business account doesn’t offer

  • Business debit cards.
  • Risk management tools.
  • Unique multi-currency receiving accounts.
  • Accounting integration.
  • Online seller solutions.

TransferWise

56

In addition to the services TransferWise offers the individual, there are some features only available for a business. Unfortunately, as TransferWise is online only, a business customer does not have support with currency fluctuations and trends. TransferWise does however offer easy to use transactional foreign currency receipts and payments.

What TransferWise offers businesses

  • Batch payments
  • Xero and Quickbook integration
  • FX optimised business debit card
  • Multi-user account access

What TransferWise for business doesn’t offer

  • Business account management
  • Risk management tools
  • Regular transfers

TransferWise wins!

TransferWise scores better in the Business Benefits category.

TransferWise
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Winner

Fees & Exchange Rates

XendPay

8

XendPay exchange rates

The markup that XendPay adds on existing mid-market exchange rates can be up to 2% for some currency pairs.
 

Are there additional XendPay fees?

Personal customers have the option of paying no transfer fees for transfers up to a total of £2,000 every 12 months. For business customers, the annual limit through this "Pay What You Want" system stands at £4,000, You need to pay system-generated fees after reaching this limit. Mobile wallet top ups might involve additional fees.
 

Fees for card payments

If you're making a card payment from outside the EEA, you will need to pay an added fee. Personal cards attract 2.3% as fees, and business cards are charged 2.5%.


TransferWise

54

TransferWise offers the real time exchange rate at the time of your transfer. Therefore fees are visible in addition to the transfer amount. The fee structure is complex as it differs depending on the currencies you are sending from and to. Fees also apply to the type of Borderless account transaction. Fees can also apply on the use of the TransferWise Borderless debit card. Fees are briefly summarised below. Read the detailed TransferWise review for more details on TransferWise fees.

TransferWise ServiceTransferWise fee
Simple International Money Transfer

0.4% - 2% 

Varies on currency and payment type

Adding to TransferWise Borderless account0.4% - 0.5%
Converting between Borderless account0.3% - 0.6%
Sending money out of Borderless accountLess than 0.1% in most cases
Borderless Account Debit Card

No fee for card issuance

Fee free cash withdrawal limit of US$250, 2% thereafter

Zero cost on spend from existing currency balance, 0.24 - 3.69% fee if there is no existing balance


TransferWise wins!

TransferWise scores better in the Fees and Exchange Rates category.

TransferWise
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Winner

Ease of Use

XendPay

71

What XendPay does well

Signing up - Register as a new customer by using the XendPay app or website.

Payment methods - Bank account transfers, credit cards and debit cards.

Mobile app - XendPay provides an app for iOS. 
 

Where XendPay could improve

ID verification - Can take up to three business days.

App for Android - Development of an app for Android is still underway.

Transfer speed - 1 - 3 business days from the time the company receives your payment.

Phone transfers - You can not set up transfers over the phone.


TransferWise

83

The TransferWise app design and user experience of their technology is great with simple, intuitive processes.

Registration - Fast and easy account creation

ID verification - Instant in some countries

Transfer speed - It can be instantaneous in some countries. Fast payments to TransferWise comes at an additional cost.

Minimum transfer amount - $1

Mobile app - Simple and easy to use. Probably the best designed app of the international money transfer companies.

Payment options - TransferWise has the broadest range of payment options. Local bank transfer, debit / credit card and country specific solutions such as POLi.


TransferWise wins!

TransferWise scores better in the Ease of Use category.

TransferWise
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Winner

Support & Countries

XendPay

81

What XendPay does well

Supported registration countries - Register as a new customer from about 30 countries.

Supported destination countries - Send money to approximately 75 countries.

Mobile wallet top ups - Available for wallets issued by service providers in Ghana, Indonesia, Kenya, Nepal, Nigeria and the Philippines.

Multilingual support - You can get customer support and use the XendPay website in multiple languages.
 

Where XendPay could improve

Chat support - XendPay is yet to start offering support via live chat.


TransferWise

88

TransferWise’s supported countries vary with different services having different supported customer countries and destination countries. These are detailed in the TransferWise Countries and Currencies article and is summarized below.

Send from - 23 countries plus the Europe SEPA countries

Send to - Over 60 currencies

Borderless account and debit card - Over 6 countries can sign up to their Borderless services.


TransferWise wins!

TransferWise scores better in the Support and Countries category.

TransferWise
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Winner

Trust & Transparency

XendPay

38

What XendPay does well

  • XendPay functions as a Rational Foreign Exchange Limited agent. The latter is regulated by the UK Financial Conduct Authority (FCA).
  • XendPay holds client money in segregated bank accounts.
  • It has a Trustpilot rating of Excellent.

Where XendPay could improve

Exchange rate transparency - Informing customers just how much margin it applies on exchange rates would help in increasing transparency and building trust.


TransferWise

63

TransferWise is fully regulated by the FCA and their customer funds are segregated from their business banking activities.

TransferWise is rated on TrustPilot as Excellent. Unfortunately there have been some poor reviews on TrustPilot indicating sudden account closures with funds being returned with no explanation.

TransferWise continues to raise capital through private funding. This could be a concern for the future when the shareholders are looking for aggressive growth and / or a return on their investment.


TransferWise wins!

TransferWise scores better in the Trust and Transparency category.

TransferWise
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Winner

The Result

Winner ribbon iconWinner

 TransferWise

This is an easy one to compare as TransferWise beats XendPay across all of the categories and convincingly in most cases.  The standout wins are across TransferWise's business offerings and cheaper fees and exchange rates.